GlossaryDeadly Diseases of Management Flowchart Gantt Chart Kanban Mistake Proofing Opportunity Cost Outcome Measures PDSA Six Sigma Voice of the Customer
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What Google Learned From Its Quest to Build the Perfect Team
"Google’s intense data collection and number crunching have led it to the same conclusions that good managers have always known. In the best teams, members listen to one another and show sensitivity to feelings and needs."
It's Not Just Standing Up: Patterns for Daily Standup Meetings
"It is too easy to confuse effort with work. The stand-up should encourage a focus on moving work through the system in order to achieve our objectives, not encourage pointless activity. ... Post raised obstacles to an Improvement Board. This is a publicly visible whiteboard or chart that identifies raised obstacles and tracks the progress of their resolution. An Improvement Board can be updated outside of stand-ups and serves as a more immediate and perhaps less confronting way to initially raise obstacles."