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Roger W. Hoerl
Books
Six Sigma Beyond the Factory Floor:: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy
Recommended
. The book is authored by two of the leading practictioners and they do an excellent job of providing their experience and insight on implimenting Six Sigma.
Leading Six Sigma:: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
Recommended
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Roger W. Hoerl
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